Shipping Policy – MOANA L.L.C

Effective Date: May 25, 2026

Thank you for shopping with MOANA L.L.C. This Shipping Policy explains how orders are processed, shipped, and delivered through mallmoana.com.

1. Order Processing

Orders are typically processed within 1–5 business days after payment confirmation.

Processing times may vary depending on product availability, order volume, or operational conditions.

2. Shipping Locations

MOANA L.L.C ships to selected countries and regions where our shipping and marketplace partners operate.

Shipping availability may vary depending on destination and local delivery conditions.

3. Delivery Time

Estimated delivery times may vary depending on:

• Shipping destination
• Carrier services
• Customs processing
• Weather or operational delays

Estimated delivery times are provided for reference and are not guaranteed.

4. Shipping Costs

Shipping costs are calculated during checkout and depend on:

• Delivery location
• Product size and weight
• Shipping method selected

Customers are responsible for reviewing shipping charges before completing purchases.

5. Tracking Orders

When available, customers will receive shipping confirmation and tracking information after the order has been shipped.

Tracking updates depend on the shipping carrier.

6. Delayed or Lost Packages

While MOANA L.L.C works with trusted shipping partners, delays or lost packages may occasionally occur.

If your order experiences significant delay or appears lost, please contact us so we can assist in reviewing the shipment.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

MOANA L.L.C is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses.

8. Customs and Import Duties

International orders may be subject to customs fees, taxes, or import duties depending on local regulations.

These charges are the responsibility of the customer unless otherwise stated.

9. Policy Updates

MOANA L.L.C reserves the right to update or modify this Shipping Policy at any time. Updated versions will be posted on mallmoana.com.

10. Contact Us

For shipping-related questions, please contact:

MOANA L.L.C
Website: mallmoana.com